Sun, 24 Jul|
CHEPSTOW CASTLE, CHEPSTOW, NP16 5EY @ 19:00
Time & Location
24 Jul, 19:00
CHEPSTOW CASTLE, Chepstow Castle, Bridge Street, Chepstow NP16 5EY, UK
About the event
Carers can attend free of charge.
Map reference: ST 534941 Lat: 51.64375 Long: -2.67483
M4 Eastbound Junction 23 or Westbound Junction 21 and take the M48; at Junction 2 take the A466 & A48 for Chepstow.
Accessible by Public Transport: 1 mile from Chepstow station.
There is a charging public car park 100 yards below the castle entrance with 4 dedicated disabled spaces and dedicated coach parking.
Patrons are encouraged to enjoy the surroundings from 1 hour before the performance, during which time picnics are encouraged.
Paper tickets are not required.
Please show the QR code displayed on the booking confirmation email OR quote the full name of the person who booked the ticket.
Sloped access from public car park with 4 dedicated disabled spaces available in council car park directly in front of the castle.
Areas of the site accessible to people with limited mobility. There are no steps from the car park, into the venue, and up to the performance area.
Please be aware that the internal pathway running the length of the castle is on a slope and is steep in places.
The nearest public toilets including a disabled toilet are in the public car park at the front of the castle.
Please bring with you fold up garden chairs, camping chairs or blankets. Seating is not provided. The auditorium area is unreserved, and people who wish to sit on blankets will be advised to sit in the first 5 metres in front of the stage, and people with chairs seated beyond. We ask that gaps between groups are kept to less than 1 metre. If gaps are larger, stewards are instructed to seat other parties in the space. The production is supported by a Public Address system, with each actor individually amplified.
Food and Drink
Picnicking is encouraged before and during the performance, and at the interval. There is no bar or refreshment facility at this venue.
Owing to the unpredictable nature of British weather, no performance will ever be cancelled sooner than one hour before curtain up, (with the exception of lightening forecast, as set out below).
The performance will continue in light and moderate rain or wind. Please wear appropriate clothing, and check the forecast in the hours leading up to the performance.
If a lightening warning shows on Accuweather™ in the two hours leading up to, or during, the performance, the event will be abandoned. The Company Manager holds sole responsibility to check the forecast regularly.
If rain or wind is deemed heavy by the Company Manager and Venue Manager, (not ticket holders), the performance will pause. If after 25 minutes the weather has not improved, the event will be abandoned. No more than three attempts will be made to recommence per performance. If the number of minutes paused totals 30, the event will be abandoned. We politely ask that ticket holders do not contact the company to request weather updates during the lead up to the performance; ticket holders will be notified by text message and email should the event be cancelled for any reason, including weather. Notification will also be issued on social media platforms.
Refunds and Rained Off Events
If the number of minutes performed totals less than 30, the event will be abandoned. In the case of an abandoned or rained off performance, all ticket holders will be contacted via email within 7 days with the offer of a full refund, a ticket transfer to a rescheduled performance at the same venue, or an offer to attend the same production at a different venue. Requested refunds will be processed within 21 working days of the original event. We politely ask that ticket holders do not contact the company to request refund/ticket transfer, or enquire about plans to reschedule.
+£0.46 Service fee
+£0.46 Service fee0
Concession (under 16/over 65)
+£0.41 Service fee
+£0.41 Service fee0
Family (x2 adults/x2 children
+£1.50 Service fee
+£1.50 Service fee0